Returns & ExchangesAt Wase & the Wildflowers, we want you to love every purchase. If something isn’t quite right, we’re here to help.
Returns
We accept eligible returns within 14 days of the original purchase date with proof of purchase, such as the original receipt.
To be eligible for a return, products must:
Be unused and in their original condition
Include original packaging whenever possible
Be accompanied by proof of purchase
To begin a return, please visit our Start a Return page or contact our Customer Support team.
customersupport@waseandthewildflowers.com
Exchanges
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will review your request and determine the appropriate resolution, which may include a replacement, exchange, store credit, or refund.
Non-Refundable Items
For health, safety, and quality reasons, we cannot accept returns or exchanges for:
Candles that have been burned or used
Wax melts that have been melted or used
Car diffusers that have been opened or used
Clearance or Final Sale items
Products that have been altered or damaged after delivery
Questions?
If you have questions about returns or exchanges, our Customer Support team is happy to assist.
customersupport@waseandthewildflowers.com
Our goal is to make every Wase and the Wildflowers experience thoughtful, beautiful, and supported. Thank you for allowing us to be part of your home.