Person wearing white sneakers and light blue jeans standing on asphalt pavement with a white arrow marking pointed at a yellow smiley face.
Returns & Exchanges

At Wase & the Wildflowers, we want you to love every purchase. If something isn’t quite right, we’re here to help.

Returns

We accept eligible returns within 14 days of the original purchase date with proof of purchase, such as the original receipt.

To be eligible for a return, products must:

  • Be unused and in their original condition

  • Include original packaging whenever possible

  • Be accompanied by proof of purchase

To begin a return, please visit our Start a Return page or contact our Customer Support team.

customersupport@waseandthewildflowers.com

Exchanges

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will review your request and determine the appropriate resolution, which may include a replacement, exchange, store credit, or refund.

Non-Refundable Items

For health, safety, and quality reasons, we cannot accept returns or exchanges for:

  • Candles that have been burned or used

  • Wax melts that have been melted or used

  • Car diffusers that have been opened or used

  • Clearance or Final Sale items

  • Products that have been altered or damaged after delivery

Questions?

If you have questions about returns or exchanges, our Customer Support team is happy to assist.

customersupport@waseandthewildflowers.com

Our goal is to make every Wase and the Wildflowers experience thoughtful, beautiful, and supported. Thank you for allowing us to be part of your home.