Contact UsWe’re always happy to hear from you! Whether you have a question about a product, need help with an order, or simply want to say hello, our Customer Support team is here to help.
Customer Support
For questions regarding:
Orders
Shipping and delivery
Returns and exchanges
Product recommendations
Fragrance requests
Product safety
Website assistance
General inquiries
Please contact us at:
customersupport@waseandthewildflowers.com
We strive to respond to all inquiries within 1-2 business days.
Business Hours
Our Customer Support team is available:
Monday-Friday
8:00am - 5:00pm (Central Time)
Messages received outside of business hours, on weekends, or during holidays will be answered as soon as possible on the next business day.
Before You Contact Us
You may find your answers more quickly by visiting our Support & FAQs, where you’ll find information about:
Shipping & Delivery
Order Tracking
Returns & Exchanges
Product Care
Frequently Asked Questions
We’d Love Your Feedback
Have a suggestion, fragrance idea, or product you’d love to see? We’d love to hear from you! Your feedback helps us continue creating thoughtful products for your home.
Please Note: For fragrance or product ideas, please include “Fragrance Request” or “Product Request” in the subject line of your email, or visit our Fragrance and Products page, on our Support & FAQs page.